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Solutions Overview


Usability Testing

One-on-one sessions in a lab environment allow you to watch customers interact with your product.
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Contextual Interviews

Interviewing your customers in their environment enriches hard data. We go anywhere to talk to your customers.
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Focus Groups

Focus Groups help you define product concepts at the beginning of the product life cycle.
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Surveys

Surveys and online research verify your insights with a broader and larger audience.

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Just In Time Research

JiTR offers a quick, easy, and affordable way to gather feedback about specific interactions or product concepts.
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Prototyping & Wireframes

Visualizing artifacts to gather feedback from users saves time and money.


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Consulting

User Insight can fill your user experience team gaps. We have all the necessary skill sets to get your product launched.
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Remote User Testing

Talking to users remotely expands your boundaries domestically and internationally and flattens the world.

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Panels

Talking to customers over time through a panel allows you to understand the complete user experience.

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Personas

Leaping beyond demographics will create next generation products and focus product teams on your customers.
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Design & Style Guides

User Experience Design & Style Guides create consistencies across interactions and products.

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Information Architecture

Implementing best practices and validating your IA with users ensures an intuitive experience.

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508 & WCAG Compliance

Accessible design addresses Section 508 and WCAG guidelines—and helps you avoid liability.
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