Full Service Research
User Insight knows that if anything goes wrong in user research, your whole project is at risk. So over time, we brought all aspects of research in house to control quality, timelines, and costs. How does this work? Allow us to explain…
We offer full service for a fixed price.
With most of our competitors, YOU have to manage all of the user research logistics: recruiting, incentives, scheduling, catering and more. Or worse, your researcher manages these logistics, which takes more time, costs more money and takes their focus away from your research objectives. Our team efficiently does all the logistics for you at a convenient fixed price - no surprises, no hassles.
We have a first-class facility--and it just got better.
We care about doing user experience research the right way. So much so, we have invested in the finest lab facility in the Southeast. Among its features is a convenient observation lounge with three 60 inch high definition flat screens that provide multiple angles of the user’s interaction with products so you and your stakeholders can comfortably watch us gather feedback. We have complimentary communication rooms so you can easily step away for a conference call. In addition, we have Focus Group rooms, a dedicated Remote Research room, and a room for the first ever Just in Time Research (JiTR) Solution. For research that cannot be performed in a controlled environment such as contextual interviews, surveys and panels, we have the best portable labs and online testing technology.
How This Benefits You
- You save lots of time and headaches because we manage the process for you, from start to finish.
- You know exactly what you will get and what you will pay.
- You get consistency throughout the project and one convenient point of contact.
- You save time and money for research in many locations because we can do research anywhere and in any city or country.
- Because we focus on the details, your team can focus on what counts--the insights from your users.