Our story started in 2002.
The idea was simple…make customer research faster, better and more relevant. With a foundation that spans decades, User Insight first opened its doors in 2002. Thousands of customer interviews and hundreds of client engagements later, we have become a full-service UX leader.
Over time, our knowledge and skill sets have evolved, allowing us to consult with our clients on both design and research, ultimately helping you create intuitive and desirable products that consider the unique behaviors and motivations of your customers.
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Signed our first Client. Bank of America and Checkfree to create a new way to pay bills online called Online Bill Pay
Added design best practices to our services.
Conducted research in our 10th country
Surpassed 500,000 hours of user research with over 10,000 users
Signed our 100th Client. More than 300 customers within those clients.
Expanded into Start Up research to help with commercialization with our corporate clients
including N-Kode
Entered the world of Crypto with BitPay