Five user findings that will continue to be valuable in 2019
As we move into the new year, we always find it is good practice to look back and reflect on what we’ve learned. Here at User Insight, we had the pleasure to meet with all types of individuals, who in UX we call the “User.” They shared with us their...
Insights from a Teenage Mind
As a UX Researcher at User Insight, I have had the opportunity to interview a wide array of Users from corporate executives, to stay at home parents, and every thing in between. But one thing they all have is, well, they are all grownups. I recently had...
Are Your Surveys Lying to You?
Both my children and I woke up Saturday morning with headaches and sore throats. Every parent’s dream: Saturday morning, our doctor’s office is closed until Monday and I was pretty sure we had Strep Throat. One quick search on my phone revealed a...
Conversation or Interrogation: The Importance of Making a Connection
It seems that the only connection people are concerned with today is the strength of their Wi-Fi signal. Life and business can move dizzyingly fast and all too often the price of that speed is the relationships we develop with people. Whether long...
More Than Just a Gesture
Whether they are performed to let you know something without saying anything or to conceal something one wants unknown, a person’s body language and visual cues can speak volumes to a researcher who is looking for the truth. At User Insight we watch...