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Is Convenience Draining American’s Bank Accounts?

As a UX Researcher/Architect at User Insight (Ui), I’m constantly trying out new services and products to evaluate the good, the bad, and the ugly to help inform my day-to-day consulting and market awareness. It will come to you as no surprise that...
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Virtual Assistants – Convenient or Creepy?

As a User Experience Researcher, I often welcome new services and products into my life. One of them being the switch from iPhone to Android and agreeing to everything Google asked me during the setup process. I shouldn’t have been surprised by what...
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Do What You Love, the Rest WIll Fall in Place: 9/11 and User Insight and my Paw Paw

Over the years I have been fortunate to work in a wide range of jobs. Early on I had a few of my own companies, all 1-3 person teams. Then I spent a lot of money to become educated and got a job as a commercial banker. I moved on from there to learn about...
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Will Aviate and Yahoo Redefine the Android Phone UX?

In a surprising turn of events at the 2014 Consumer Electronics Show (CES), Yahoo announced that it is trying to buy the Android development firm Aviate. Yahoo acquiring smaller companies isn’t that surprising, the surprise is the fact that Aviate...
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2013 Review: Top 10 things consumers and businesses needed help understanding

  The top 10 things consumers didn’t understand in 2013 (as reported on mashable.com): 1. What is Twerking 2. What is Ricin 3. What is DOMA 4. What is Molly 5. What is Gluten 6. What is Sequestration 7. What is Obamacare 8. What is Lupus 9. What...
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