Five user findings that will continue to be valuable in 2019
As we move into the new year, we always find it is good practice to look back and reflect on what we’ve learned. Here at User Insight, we had the pleasure to meet with all types of individuals, who in UX we call the “User.” They shared with us their...
Unplug to reconnect
As a UX Researcher at User Insight, I spend a lot of my time evaluating mobile, tablet, desktop, TV (and everything else in-between) experiences. It is hard to turn off the part of my brain that evaluates experiences and I always feel like I need to sign...
Farewell Google+
Google recently announced that they’re removing the requirement to use Google+ to access their other services such as Youtube. Since it was introduced 4 years ago, it’s fair to say Google+ never really took off the way that Google hoped, and today...
Online behavior is only one dimension of a user experience
Recently this blog post meandered into my Facebook feed and caught my eye: I’m not a liar but Facebook sure is from Josh & Maddi Fieleke’s blog, fielekefrontporch. The title caught my eye first and then the comments underneath made me look closer....
Talk to anyone about everything
Talking to people is what I do, everyday. Over the course of my career, I’ve interviewed thousands of people about every subject imaginable. Taking peoples’ stories and amplifying their voice to make experiences better is something I’m passionate...