UX, Usability and the Law
April 23rd, 2019 at 12:00pm EST
Hosted by the User Insight Accessibility Team
- Alaina Beaver, PhD Director of Accessibility Services
- Jodi Daniels, Director of Privacy Advisory Services
Why You Should Not Wait
Understanding UX trends is more than just knowing the latest tools and staying fluent in UX best practices and gathering feedback from end users. It pays to understand the laws that impact every online experience, especially at a time when a number of lawsuits regarding digital accessibility and online privacy has grown exponentially in recent years. Neglecting online responsibilities can result in substantial consequences like legal headaches, paying large fines, lost customers, and a damaged reputation.
At a quick glance, it’s easy to become overwhelmed by the sheer number and frequency of changes in legislation. Don’t let fear of the unknown stifle innovation in your digital space. Education is the key here: understanding the ins and outs of requirements and tech regulations enables you to find effective and unique opportunities to evolve with confidence.
User insight is hosting a webinar on April 23, 2019 at 12:00pm EST to help you learn how these laws regarding accessibility and privacy apply to you and help you answer questions like: What are the legal ramifications of the choices we make when creating digital products and experiences? And more importantly: What effective steps can we take to create the best possible user experiences online within the scope of the law?
The 2009 census revealed 1 in 5 Americans is living with a disability.
The term disability covers an incredibly diverse array of characteristics that cause users to interact with technology and the online world in vastly different ways. Remember, disabilities can be visual, cognitive, and/or physical, and this diversity means that the act of designing an accessible website or app requires steadfast dedication to continual learning and adapting to needs and legislation. Thankfully there are comprehensive guides to help begin the process. The number of users with disabilities is slated to increase, meaning that inclusive websites and apps have a major advantage by appealing to populations of all abilities.
Making effective changes online can be relatively low cost to deploy in the digital space, especially when compared with the damaging repercussions of waiting. A step towards enabling users with assistive technologies to access your site can be as simple as coding image tags correctly.
In the wake of the European Union General Data Protection Regulation (GDPR) and now the California Consumer Protection Act (CCPA), many businesses are rushing to meet compliance standards in order to avoid prosecution, fines, or damaged reputation. Both documents feature far reaching legislation regarding user rights to privacy and information that impacts users and businesses alike. Current events with sites like Facebook facing the repercussions of failing to protect and misusing user data have everyone asking: What are my responsibilities regarding user privacy? and How can we balance protecting users’ privacy without squandering freedom of speech or innovation?
What can I do now?
Put a plan in action and stay up to date with your online responsibilities by joining us for the upcoming webinar. User Insight also offers many services to help you on your journey to accessibility and compliance with security regulations. Visit our site or contact us to find out more!