Using Reviews to Drive Sales

The best kind of content about your brand or product doesn’t come from you – it comes from your customers. Are reviews and open comments a source of anxiety for you and your company? If you are considering promoting conversation from consumers...
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User Insight’s New Blog – Where Business and UX Meet

Welcome to User Insight’s new blog! I am Kevin O’Connor, the president of User Insight, an international user experience research firm headquartered in Atlanta, Ga.  I know that there are thousands of blogs out there, so why read this one, right? ...
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