I’m one of those optimists, a larger than life idealist who believes that user experience applies to everything not just computers or websites but even to animals and people.
The overall process of improvement applies:
Establish the desired outcome (look at the whole system),
Identify issues or challenges,
Take corrective action,
Repeat.
I am always working to improve things – including myself! My latest endeavor is to memorize the military phonetic alphabet. The issue is that many letters in the English language sound similar, but the military has all but resolved that issue. I just need to apply their solution to myself. That way the next time I spell my name on the phone to a bank or confirm the spelling of something said by someone else, I can be more assured that we truly understand each other.
ICAO Phonetic Alphabet |
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Letter |
Code Word |
Pronunciation |
A | Alfa | AL fah |
B | Bravo | BRAH voh |
C | Charlie | CHAR lee |
D | Delta | DEL tah |
E | Echo | EKK oh |
F | Foxtrot | FOKS trot |
G | Golf | Golf |
H | Hotel | HO tell |
I | India | IN dee ah |
J | Juliet | JEW lee ett |
K | Kilo | KEY loh |
L | Lima | LEE mah |
M | Mike | Mike |
N | November | NOH vem ber |
O | Oscar | OSS car |
P | Papa | PAH pah |
Q | Quebec | keh BECK |
R | Romeo | ROW me oh |
S | Sierra | see AIR ah |
T | Tango | TANG go |
U | Uniform | YOU nee form |
V | Victor | VIK ter |
W | Whiskey | WISS key |
X | X-ray | EKS ray |
Y | Yankee | YANG kee |
Z | Zulu | ZOO loo |